About

I’m a customer-focused cyber security professional who bridges technical depth with clear, practical communication. I specialize in helping customers adopt and get value from security platforms—translating business needs and technical pain points into outcomes, adoption, and trust.

Skills

  • Endpoint Detection & Response (EDR)
  • Intrusion Detection / SIEM
  • AWS Security, Database, & Compute Services
  • OS & Networking Fundamentals
  • Troubleshooting / Root Cause Analysis
  • Customer Advocacy

Python (in progress)

Experience

Mitiga Security Inc.

Senior Technical Account Manager (TAM) · May 2025 – Present

  • Post-sales enablement on Mitiga’s CDR platform, providing robust Cloud and SaaS security coverage.
  • Liaise with engineering teams to translate customer requirements into usability-focused product enhancements.
  • Enable integration of third-party tools with Mitiga’s CDR solution to accelerate threat identification.

Kroll Associates Inc.

Senior Technical Account Manager (TAM) · February 2024 – May 2025

  • Managed a portfolio of ~20 customers of various sizes with EDR and SIEM needs.
  • Partnered with Sales, stepping into a Sales Engineer role to support upsells and renewals.
  • Collaborated with engineering teams to ensure customers received an elegant and secure solution.

Amazon Web Services Inc.

Technical Account Manager (TAM) · August 2021 – February 2024

  • Provided advocacy and technical guidance to a large federal agency, ensuring operational excellence in the cloud.
  • Communicated technical concepts to both technical audiences and C-level stakeholders.
  • Quickly learned and worked with new and emerging AWS cloud technologies.

Iron Vine Security LLC (CMS – Federal)

Security Operation Center Analyst · March 2020 – June 2021

  • Detected security threats to federal corporate environments using standard SOC tools and processes.
  • Used Splunk Enterprise and Splunk ES to detect and analyze incoming security alerts.
  • Managed email security and analyzed phishing emails reported by thousands of federal employees.

Mid-Level Vulnerability Analyst · March 2019 – February 2020

  • As Tenable.sc SME, troubleshot and resolved Nessus scanning issues due to misconfigurations.
  • Performed vulnerability research and published security bulletins with timely results.
  • Collaborated with 40 data centers to ensure compliance with federal scanning requirements.

Baltimore Cyber Range

Professional Development · July 2018 – November 2018

  • Invested several months developing additional information security skills through hands-on learning.

RoundTable Networks

IT Assistant · September 2017 – July 2018 · Baltimore, MD

  • Supported an IT shop with hardware/software installation, troubleshooting, and OS compatibility.

Certifications

  • AWS Solutions Architect Associate (January 2023)
  • AWS Cloud Practitioner (January 2022)
  • CompTIA Security+ (February 2020)
  • Splunk Core Certified User (June 2019)
  • CompTIA Network+ (October 2018)
  • CompTIA A+ (August 2018)

Education

Excelsior College

Bachelor of Science, Liberal Arts · Albany, NY · December 2019

Contact